Contact XREQUIEM
We answer around the clock, with no days off. One number works for calls, Viber, WhatsApp and Telegram, and a real person picks up. We will give you the exact price for the transport within 5 minutes.
Get in touch
If it is hard for you to talk, write to us instead. Photos of documents or of an insurance policy are welcome: we look at them and call you back. We speak Ukrainian, English, Polish and German. The first phone consultation is free.
What to tell us when you call
You do not need to prepare anything in advance. But if you know these things, tell us, and we will give you the exact price faster:
- the country and the city where the death occurred;
- where the body is now: a hospital, a morgue or another place;
- which documents you already have;
- whether there was an insurance policy;
- which town in Ukraine to bring the deceased to.
Do not know half of this? That is all right, we sort it out together, and one coordinator stays with your case from the first call. The first hours are described on the page What to do if a loved one dies abroad.
For hospitals, morgues and funeral homes
When a family has chosen XREQUIEM to bring the deceased home, call the same number or write on Viber, WhatsApp or Telegram at any hour. We handle the Ukrainian consular documents and the Ukrainian border.
Funeral homes and insurers who want to refer cases to us will find the countries, answers to common questions and a form on the page For partners.
We work out your price
Call or leave your number.
Address
Where we work. Our services are available across all of Ukraine: the farewell, the burial, transport of the deceased, a hearse, transport for relatives, funeral goods and the organisation of the whole ceremony. The XREQUIEM office is at 16/1 Andreia Sheptytskoho St, Drohobych, Ukraine. Wherever the loved one needs to be taken, we arrange everything on the spot, from receiving the deceased to the burial. We are available around the clock. We are part of the GRG group of companies (Global Ritual Group).
Email for documents and letters: info@grg.kyiv.ua. If it is urgent, please call.
16/1 Andreia Sheptytskoho St, Drohobych, Ukraine
GRG group office in Kyiv: 5 Mykilsko-Slobidska St, office 212, Kyiv 02000, Ukraine.
Quick answers about contacting us
Can I call at night?
Yes. Nights, weekends and public holidays are covered too.
What happens after I send a request on the website?
A call comes to the number you left: we ask about the situation and give you the price.
Can I just write instead of calling?
Yes. Send a message on Viber, WhatsApp or Telegram to +380 77 882 77 77. We read them day and night and answer as soon as we see them.
I am abroad. Should I call a Ukrainian number?
Yes, +380 77 882 77 77 works from abroad. If the call is expensive, write on Viber, WhatsApp or Telegram and we ring you back.
Call us, day or night
Languages: Ukrainian, English, Polish, German. The same number works on Viber, WhatsApp and Telegram.
Send a request
Leave your name and phone number and we will call you back. How we handle your data is explained in our privacy policy.
Thank you. We will call you back. For urgent matters, please call: +380 77 882 77 77.